Safety Net
48-hour responseIncluded time: 2 hours per month
Includes: Minor content edits, security patches, monthly performance checks.
Not included: New pages, new integrations, full redesign work.
Care Plans
Post-launch support for teams without dedicated web operations.
These plans keep the site secure, updated, and commercially useful without ambiguous retainers. Scope is explicit. Response time is explicit. Ownership stays clear.
New features are always quoted separately as mini projects.
Growth
24-hour responseIncluded time: 6 hours per month
Includes: Content updates, landing-page iterations, monthly analytics snapshot.
Not included: Replatforming, large feature development.
Partner
Same-day responseIncluded time: 12 hours per month
Includes: Priority backlog, conversion experiments, quarterly strategy review.
Not included: Custom apps and large-scope builds.
Need continuity after launch?
We can map a care pathway that fits your internal capacity and response expectations.